Every service has an estimated start time, which is written in the service description. Some services begin instantly, while others may take a few hours to get picked up. If your order is still in Pending after the start time has passed, don’t worry. This usually happens when the system is processing a high volume of orders or when the platform is slower than usual. If the order hasn’t started long after the estimated start time, open a support ticket with your Order ID so we can check it for you. In most cases, we will either push it to start, replace it with another service, or refund the balance if it cannot run.

Unfortunately, drops are normal in SMM sector. Which is why many of our services comes with a refill guarantee. If your order has a refill option, it should be mentioned on used service's name and description. Some of our refill guaranteed services have refill button that you can see and use through your Order History page. Simply click that and the missing part will be resent automatically.
If the button is not visible, you should open an internal ticket with your order IDs with comma between them so we can confirm the drop and start the refill process.
More details about drops: Understanding "Drops"

“Partial” means we delivered some of your order, but not the full amount. This usually happens when the account is set to private, the link is invalid, the post was deleted, or the platform restricted further delivery. Sometimes it can also happen if the system couldn’t complete the order due to capacity limits. The good news is, when an order goes Partial, the undelivered part is automatically refunded to your panel balance. You can use that balance for a new order right away, either with the same service or by trying a different one.

Once an order is placed, it’s sent to the system for processing and cannot be canceled if it has already started. If your order is still in Pending status and has not begun, you can request a cancellation with a valid reason, by opening a support ticket with your Order ID. If the order hasn’t been picked up yet and request's reason is valid, we’ll cancel it and refund the full amount to your balance.
Because orders usually start quickly, it’s always best to double-check your link and the service details before placing the order. This avoids mistakes and ensures you don’t pay for something you didn’t intend to order.

Every service includes a “Start Time” and “Speed” value. The start time represents how soon the service will begin after your order is placed, while speed reflects how fast it delivers once it starts. For example, a YouTube view service might have a start time of 0–6 hours and a speed of 5K/day. This means it can start within six hours and deliver about five thousand views per day. Remember, these numbers are always approximate, as delivery depends on platform performance and queue size.

If the link you submitted is invalid, incorrect, or private, the system will fail to deliver and the order may be marked as “Partial” or “Canceled.” Refunds are not guaranteed for user errors, but if no delivery started, you may receive an automatic refund to your panel balance. If not, open a support ticket. Always test your link in a browser before placing an order and make sure your profile is public for the duration of delivery.

No, shortened links (such as bit.ly, t.co, or tinyurl) are not supported. They prevent our system from correctly reading your post or video data. Always use the full, original link directly from the platform. Using redirects may cause instant failure or wrong delivery targets, which are not eligible for refunds.

Stacking multiple orders for the same post or account can cause errors, drops, or delays. Second order won't be started untill first one will be ended. Always wait for one order to finish before placing the next for the same link. Overlapping orders may not be refunded if they interfere with each other.

Some services may cancel if the link becomes invalid, private, deleted, or violates platform limits (e.g., too many orders on the same link). When this happens, the system automatically refunds the amount to your balance — you can re-order once the issue is fixed.

Sometimes orders stay pending while the system waits for a stable slot from the service’s source. Don’t worry — this doesn’t mean it’s stuck. Once the provider activates the batch, your order will automatically start processing. If it remains pending for more than 12 hours, you can open a ticket so our team can check it manually.

Yes, you can. Many of our users run their own SMM panels or social media agencies using Streaming Mafia as their main provider. You can place orders manually through the dashboard or connect your panel to ours via API for full automation. All orders will run under your own brand, and your clients will never see MTP’s name.

Yes, MTP fully supports API connections. You can connect your own panel or system to ours by using your unique API key and our API documentation, which can be found on your API page in the dashboard. Once connected, your orders will be created and updated automatically, just like your own system. If you’re new to API use, we recommend checking the API documentation on your panel or contacting us for setup guidance.

Yes. We offer discounts to verified resellers depending on their order volume. To get reseller pricing, contact us through the support system or our official communication channels. Once we confirm your reselling activity, we’ll review your order history and assign custom discounts that fit your usage level.

A Child Panel is your own SMM panel connected directly to Streaming Mafia through API. We'll set it up and maintain it for you on the background for monthly price and it'll allow you to sell our services under your own brand, set your own prices, and manage your customers from your own dashboard. Your panel runs independently, but all services and deliveries are powered by MTP in the background. It’s the easiest way to build your own reselling business without handling the technical side of service delivery. You manage your clients, and we handle the performance. For more details, click here .

Yes. We are a backend provider, and all our services are completely white-label friendly. You can fully brand your own panel without mentioning Streaming Mafia anywhere. We never contact your clients, reveal reseller details, or appear on public orders — your business remains 100% yours.

As a reseller, you’re free to set your own prices and markups. Most resellers add anywhere from 20% to 200%, depending on their audience and niche. We recommend monitoring your panel analytics regularly to adjust pricing and maintain a healthy profit margin as market rates shift.

For long-term results, it’s best to combine services rather than rely on just one. Start with Spotify Plays to boost your track’s initial visibility, then add Monthly Listeners and Saves to improve algorithmic ranking. Playlist Placements and Discover Weekly/Editorial Playlist Plays work well for organic reach once your base stats are strong. Consistency is key — spreading plays and listeners across multiple days gives you more realistic growth and better performance in Spotify’s algorithm.

While we don’t guarantee royalty payouts, many clients using our Elite and Premium Web 2.0 services have successfully reported receiving royalties through their distributors. These services replicate organic listener behavior with realistic retention and location diversity, which can trigger standard royalty tracking. Still, royalties depend entirely on Spotify’s detection system and your distributor’s reporting — we can’t promise payments, but we’ve seen strong results with quality-tier services.

For new releases, the best strategy is to build traction fast but safely. Start with Elite Plays or Web 2.0 Plays for natural engagement, followed by Monthly Listeners to sustain the growth curve. Adding Saves and Followers boosts your track’s relevance in Spotify’s algorithm, while Discover Weekly/Release Radar Plays are perfect for helping your new track appear in personalized playlists. Launch-day activity matters most, so start your campaign early and let it roll steadily over the first week.

Yes. Our Spotify services are tested regularly to ensure stable delivery and safety across both standard and elite options. However, Spotify’s algorithm favors gradual, natural activity — so avoid ordering excessively high amounts in one go. Always choose realistic volumes and stable-speed services for a smoother performance. Elite and refill-backed services have the most consistent safety levels for long-term artist growth.

Spotify orders work a bit differently compared to platforms like Instagram or YouTube. That’s because Spotify takes longer to reflect results. Streams and listeners are processed behind the scenes and only show up publicly after Spotify updates its stats, which can take time. Also, plays on Spotify are tied to licensing, playback rules, and listener behaviors, so the order process is a bit longer and more complex.

Spotify usually updates the public counts every 24–72 hours. So even if we finish delivering the streams quickly, you might not see the results right away. This delay is totally normal, it’s just how Spotify works. Please avoid placing multiple orders back-to-back until the current one fully reflects, or it may cause problems.

Web2.0 Plays are exclusive to Streaming Mafia. These streams come from a mix of algorithmic and radio-based traffic sources, helping your songs look like they’re gaining traction organically. They have high-quality user data, longer retention, and are ideal for building trust on artist profiles.

Power Plays are premium-quality streams with better ratios of free vs. premium listeners and improved behavior data. These plays are designed to positively influence Spotify’s algorithm — which can lead to your tracks being suggested more or even triggering organic growth if the rest of your strategy is strong.

These services deliver streams from users whose traffic sources appear as Discover Weekly, Release Radar, or Editorial playlists. They mimic the behavior of someone discovering your song from these trusted playlists, which adds strong credibility to your data and can help with future placement or algorithm-based exposure.

Streams are the total number of times your track was played. Monthly listeners are the number of unique people who played your music in the past 28 days. One listener can stream a song multiple times, so streams are always higher than listeners. If you want to increase your listener count (for example, to impress labels or appear on public stats), make sure to choose a service that targets unique listener growth (like ID1980 and 4031), not just play counts.

Since Apple Music doesn’t have Monthly Listeners or Saves like Spotify, the most effective strategy is to focus on steady, consistent Apple Music Plays. For long-term results, avoid sending all plays at once. Instead, spread your Apple Music Streams across multiple days to create natural growth — this helps improve your ranking signals in Apple Music’s algorithm and increases your chances of getting recommended in personalized playlists such as “For You” and radio-based suggestions. If your goal is visibility, choose high-quality Apple Music Plays. If your goal is chart boosting, select targeted plays from the specific country you want to rank in. Consistency and country-targeting are the two most important factors for Apple Music.

Absolutely, all of our services are completely secure. We never request passwords from our clients, and we do not employ farming bots to artificially inflate metrics and statistics. Please refer to the section above for details on our promotion methods.

With a lot of artists online, it can be really difficult to cut through the clutter without having a huge financial budget behind you especially you are an independent artist. When you use reputable sources like spotifypanel, we get your soundcloud track heard by real music listeners for a very cost-efficient fee. The more numbers your tracks gain through our soundcloud promotions, the more it attracts other organic listeners outside our network. This is the best way to kickstart your career and grow your numbers.

Yes, our all services are entirely safe. We do not ask for any passwords from our clients, and we also do not use farming bots to increase the metrics and markers.Please read from above our promotion methods.

These are live viewers who stay on your stream at the same time, creating a strong “concurrent viewer” count. It means if you order 100 viewers, you’ll see 100 people watching your stream consistently. This is useful for growing your visibility on the platform and getting attention from new users or Twitch’s algorithm. Always place your order while your stream is already live and set to public.

With Userlist viewers, the accounts appear in your stream’s public viewer list. These look more realistic and help if you want people to see actual usernames in your chat. No Userlist viewers increase your viewer count but don’t show up in the viewer list. They're often cheaper and better for silent boosting without drawing attention to usernames.

Auto Chat services send messages to your Twitch chat during your live stream. This helps keep your chat active and makes the stream look more engaging. Messages can be random, customized, or follow a pattern depending on the service. These are useful for boosting interaction, especially if you're trying to build community or apply for Twitch Affiliate status.

These viewers are designed to help your live stream appear higher in Twitch’s “Browse” or “Live Now” sections. They typically come with steady retention, safe behavior, and can influence Twitch’s discovery algorithm. These are often used by streamers who want to grow organically by improving their stream’s visibility.

The smartest way to grow on TikTok is to build a balanced mix of services. Start with Views and Likes to boost early visibility, then use Saves and Shares to help your videos reach more audiences through the algorithm. If you’re a creator posting frequently, Auto Views and Auto Likes keep your engagement steady without needing to order manually each time. Always focus on consistency — smaller, regular boosts outperform sudden large ones.

Yes. All TikTok services on Streaming Mafia are tested for quality and delivery safety. However, using them responsibly is key. Avoid placing overlapping orders on the same post or requesting unrealistic amounts at once. We recommend natural pacing and realistic volumes to keep your account looking organic. Our services mimic real engagement patterns, but good posting habits always help keep things smooth and secure.

TikTok is a goldmine for musicians. Use Views and Reels/Video Plays to push your sound into the For You feed, and combine them with Saves and Shares to help your tracks go viral. If you’re promoting a new song, Targeted Views (Music/Hashtag Based) work best for visibility within your niche. Many artists also boost Comments or Followers to strengthen their social proof while their sound gains momentum.

Influencers should focus on maintaining consistent engagement to stay visible. Auto Likes and Auto Views are perfect for regular uploads, while Comments and Followers with Refill boost authority and credibility. For creators collaborating with brands, combining Saves and Shares helps improve campaign performance and organic discoverability. Always choose high-retention options for the most natural engagement flow.

Split services let you divide one order across multiple TikTok posts. Instead of placing a separate order for each video, you can submit several links at once and the service will distribute the views, likes, or comments evenly (or as specified) across all of them. This is useful for keeping engagement consistent on multiple uploads, especially if you're growing a new account or pushing out batches of content.

This service helps you win live PK battles by sending PK Battle Points to your account. It's typically used during live contests to boost your standing and appear more competitive. You must be live and in an active battle when placing the order, and timing is critical — so double-check the service notes before using it.

Auto TikTok services work like a subscription. When you upload a new video, engagement (likes, comments, saves, or views) is sent to it automatically without needing to place a new order. This is ideal for creators who post regularly and want to keep their growth looking natural and consistent across all uploads.

Exclusive Targeted services give you engagement from more realistic accounts that match a specific gender, niche, or region — for example, fitness fans, female users, or a certain country. These profiles usually look more natural, with bios, posts, and relevant usernames. Regular services, on the other hand, send faster and cheaper engagement from mixed profiles without filtering. If you're building a brand or working with clients, targeted options give better results.

To get the best results, always combine different service types strategically. Start with followers or profile growth, then move to post engagement (likes, comments, saves) to boost visibility. For creators, use a mix of story views, reels plays, and saves to trigger algorithmic reach. Avoid stacking multiple orders on the same post at once — let each finish before starting a new one for the cleanest, most organic performance curve.

Yes. All Instagram services on Streaming Mafia are tested for platform compliance and quality before being listed. However, like all third-party tools, using extreme quantities too quickly can look unnatural. We recommend pacing your growth — spreading orders across time instead of flooding in one shot — to maintain a safe, consistent engagement rate.

Musicians and artists often see the best results using a combination of Instagram Views (Reels), Saves, and Story Views. These help boost discoverability, showing your content to a wider audience through Explore and algorithmic recommendations. For fanbase growth, Followers with Refill and Real Engagement Packs keep your audience stable while your music spreads organically.

Influencers should focus on consistent visibility and engagement. Auto Likes and Auto Views keep each post performing well, while Comments and Saves help improve credibility and ranking. Combine those with Profile Visits or Reach/Impression Boosts to appear more active and authoritative — perfect for landing collaborations or sponsorships.

Instagram Live Stream services help increase your real-time audience count during live sessions. Once you go live, our system delivers viewers gradually to simulate organic participation. These are ideal for creators or brands who want a stronger presence during live events, product launches, or Q&A sessions. Always start your live first, then place the order using the live link.

Yes, but with caution. Using multiple services on the same post or account is fine as long as they don’t overlap. For example, ordering Likes and Saves together works well, but stacking several Follower orders at the same time can confuse delivery systems. Always check service descriptions for compatibility notes before combining.

These services send engagement from profiles that look like verified accounts, often with blue ticks, high-quality bios, and realistic usernames. They’re used by people who want to boost credibility and make their posts or profiles look more “VIP.” Keep in mind that while the accounts look verified, they’re not always official verified users. These are cosmetic-only and should be used carefully to avoid overuse.

Auto services are subscriptions that automatically send followers, likes, views, or comments to your new posts or stories. For example, if you buy Auto Likes, every time you upload a new post, likes will be delivered within minutes without you placing a new order. This is perfect for accounts that post regularly and want consistent engagement without managing each order manually.

The Mentions service tags your username in the comments or captions of other accounts' posts. This drives traffic to your profile and is often used to make your account go viral, especially in story shares or comment blasts. There are different types — some use real accounts, others use mass bots. Always make sure to choose the right target (your @username, not your link), and read the service notes carefully before ordering.

Exclusive Targeted services are built to match your audience more precisely. These include gender-targeted, country-targeted, or niche-targeted followers and likes. For example, followers who match a specific interest like fitness, fashion, or crypto. They come from higher-quality profiles with relevant bios and activity. In comparison, regular services are usually mixed and less filtered. Exclusive services are better for brand trust and client-facing accounts.

The best results come from combining different YouTube services based on your goal. For example, you can start with real-looking views to boost video exposure, then use Watch Time Hours or SEO Views to help ranking. Always make sure your video is public, monetization settings are correct, and you’re not running multiple services on the same video at once. Using the right services gradually is more effective than stacking them all at once.

If you’re a business owner, consistency and credibility matter more than quick spikes. We recommend using YouTube Views (High Retention) to strengthen watch time and visibility, followed by Likes, Comments, and Subscribers with Refill to build long-term authority. Adding SEO Views or Ranking Views helps your videos appear in search results for your niche or brand keywords. For product videos or ads, combine this with CTR Views to push organic impressions through YouTube’s algorithm and make your brand look more active and trusted.

Musicians and artists often benefit from Watch Time Hours and High Retention Views, which help keep videos visible and recommended in the “Suggested” section. Combine these with Likes and Comments for stronger social proof and engagement metrics. For new releases or premieres, using Native Adword Views simulates real ad-based discovery — perfect for artists who want to reach a broader, organic-looking audience. Pairing these services with consistent uploads and quality thumbnails makes your YouTube music strategy perform at its absolute best.

CTR Views (Click-Through Rate Views) are designed to simulate real user behavior. The system searches for a keyword on YouTube, finds your video, and then clicks and watches it. This helps improve your video’s ranking in search results. In comparison, normal views just increase your view count without affecting search-related metrics. CTR Views are best used for keyword targeting.

This service adds total watch hours to your video or channel. It’s mostly used by channels trying to reach the 4,000-hour requirement for YouTube monetization. Depending on the service, the hours may come from one long session or multiple sessions from different IPs. Make sure your channel is public, the videos are eligible for watch hours, and you don't delete or hide content after placing the order.

Ranking Views are focused on improving your video’s performance in YouTube’s algorithm. They usually have longer watch times, mixed traffic sources, and may include actions like likes or shares. This helps signal to YouTube that your content is engaging, which can help boost rankings in both suggested and search sections.

These are views that come from real YouTube ads — the same ones you’d get if you promoted your video through Google Ads. They're 100% real and come with very high retention and quality, but they’re more expensive and can only be used with monetization-safe videos. Perfect for channels that want to grow safely without violating YouTube’s rules.

These are views where users watch most or all of the video instead of dropping off after a few seconds. They’re useful for improving your audience retention stats, which is a key factor in how YouTube ranks and recommends videos. These views don’t just increase numbers — they make your stats look stronger.

SEO Views are designed to improve your video’s ranking in search results. They usually include longer watch duration, keyword searches, and global or country-targeted traffic. They help YouTube see your video as relevant to certain keywords, which can increase visibility when users search for related terms.

Auto services automatically deliver engagement to your new uploads. For example, if you buy Auto Views, the system will detect your next video upload and send views to it without you having to place a new order. This is perfect for content creators who upload regularly and want consistent engagement without placing manual orders each time.